Adnan Alshar

Experience

Xebia | Hilversum, Netherlands | May 2023 - Present

Spearheaded the platform engineering initiative, sharing knowledge on tools and best practices across the organisation.
Provided consultancy and hands-on support to client teams in implementing and optimizing Continuous Integration/Continuous Delivery (CI/CD) pipelines and continuous monitoring solutions.
Key technologies: AWS, GCP, Kubernetes, Terraform, GitHub, Backstage

CNTXT | Riyadh, Saudi Arabia | May 2025 - Present

Bynder | Rotterdam, Netherlands | Apr 2025 - May 2025

Defined and calibrated assessment scope and SRE goals based on stakeholder objectives, existing documentation, and system data, ensuring alignment with organizational priorities.
Conducted 360-degree SRE assessments with application and DevOps teams, engaging with 9 stakeholders across 3 teams to evaluate architecture, toolchains, and development processes.
Developed SRE improvement plans and high-level roadmaps for SRE transformation, providing strategic guidance to improve system reliability, performance, and operational efficiency.

HUSTEF | Remote | Jan 2025 - Apr 2025

Reviewed and evaluated proposals for HUSTEF's 15th edition, a top-three European software quality and testing conference, ensuring the selection of high-quality content.
Contributed to the conference's program by providing expert feedback on submissions related to software quality and testing.

DAS | Amsterdam, Netherlands | Feb 2025 - Mar 2025

Advised DAS on the adoption of DevOps best practices and monitoring strategies, leveraging DORA metrics to provide actionable insights into software delivery performance. This resulted in improved engineering team visibility and enabled data-driven decision-making.
Key technologies: Azure DevOps

Pon | Hilversum, Netherlands | Nov 2024 - Jan 2025

Led assessments of code quality, maintainability, and development processes for a key client, identifying critical bottlenecks and recommending improvements that increased development velocity by 25%.
Developed a cloud readiness plan for migrating to Google Cloud Platform (GCP) and supporting global users, including a cost optimization strategy projected to save 15% in infrastructure expenses.

Brenntag | Amsterdam, Netherlands | May 2023 - Dec 2023

Architected and delivered a production-ready self-service observability platform based on the Grafana stack (Grafana, Loki, Mimir, and Tempo) on Amazon Web Services (AWS) within 2 months, enabling proactive monitoring and reducing incident resolution time by 50%.
Designed and implemented self-service workflows for dashboards and alerts, lowering the barrier to entry for developers and achieving successful onboarding of 10 development teams within 3 months.
Key technologies: AWS, Terraform, Docker, GitLab, Grafana, Loki, Tempo, Mimir, Prometheus

Dustin | Amstelveen, Netherlands | Jun 2022 - Apr 2023

Led the initiative to introduce Platform Engineering principles, creating and implementing Proof of Concepts (PoCs) that standardized the creation and maintenance of new applications, resulting in a 30% reduction in application deployment time.
Provided guidance on Amazon Web Services (AWS) infrastructure best practices for applications hosted on Kubernetes and serverless architectures, optimizing resource utilization and reducing cloud costs by 20%.
Onboarded 15+ new applications to Continuous Integration/Continuous Delivery (CI/CD) pipelines using GitLab CI and ArgoCD, automating deployments and improving release reliability.
Key technologies: AWS, CDK, Kubernetes, ArgoCD, Grafana, Backstage, New Relic

AppyThings | Ede, Netherlands | Sep 2021 - May 2022

Automated infrastructure provisioning for the API management platform (Apigee) using Terraform, reducing time to market for new APIs by 40% and freeing up 50 engineering hours per month.
Designed and implemented Continuous Integration/Continuous Delivery (CI/CD) pipelines for API proxies, standardizing build, test, deploy, and versioning stages, and improving deployment frequency by 3x.
Key technologies: GCP, Terraform, Apigee, GitLab, Grafana, Prometheus

Bank al Etihad | Amman, Jordan | Jul 2019 - Aug 2021

Led the onboarding of multiple new applications to Amazon Web Services (AWS) and on-premises infrastructure, streamlining deployments and improving scalability.
Implemented Infrastructure as Code (IaC) with Terraform for Amazon Web Services (AWS), automating infrastructure provisioning and reducing deployment time by 60%, while ensuring standardization and increasing deployment velocity.
Designed and implemented CI/CD pipelines using Jenkins, achieving 100% automation of application deployments from development to production.
Enhanced monitoring, logging, and alerting capabilities using New Relic and ELK Stack (Elasticsearch, Logstash, Kibana), enabling proactive issue detection and reducing mean time to identification (MTTI) by 40%.
Key technologies: AWS, Terraform, Kubernetes, Jenkins, GitHub, Grafana, Prometheus

POSRocket | Amman, Jordan | Jul 2018 - Jul 2019

Led the deployment of a new production environment with a highly available, fault-tolerant, microservices-based infrastructure on Amazon Web Services (AWS) within the first two months, utilizing Infrastructure as Code (IaC) (AWS CloudFormation) for automation.
Automated production deployments using Jenkins, reducing time to production by 50% and improving release cadence.
Implemented logging and monitoring with the ELK Stack (Elasticsearch, Logstash, Kibana) and AWS CloudWatch, providing developers with actionable insights and reducing issue diagnosis time by 60%.
Key technologies: AWS, Jenkins, Docker, GitHub, ELK

Arab Bank | Amman, Jordan | Apr 2017 - Jun 2018

Led the implementation of a CI/CD pipeline for the mobile application using Jenkins, Git, and Artifactory, reducing deployment frequency from monthly to weekly and decreasing release cycle time by 75%.
Designed and delivered DevOps training to a team of 10 engineers, increasing their CI/CD proficiency by 50% and establishing DevOps best practices across the development lifecycle.
Architected and presented a Proof of Concept (PoC) for Apigee, securing buy-in for its full implementation and enabling centralized API management for 5+ applications.
Spearheaded the adoption of AppDynamics as the bank's primary observability solution, providing real-time application performance monitoring and reducing mean time to identify (MTTI) application issues by 30%.
Key technologies: Jenkins, Git, Artifactory, Apigee, AppDynamics

Diyar United Company | Kuwait City, Kuwait | Oct 2016 - Mar 2017

Led a large-scale migration of 8,000 users across 10+ countries from MS Office to Office 365 for Alshaya, achieving a 95% user adoption rate and minimizing disruption to business operations by implementing a phased rollout plan.
Managed a 6-member on-call support team, reducing average incident resolution time by 20% and maintaining 99.9% system stability through proactive monitoring and rapid response to critical issues.
Key technologies: O365 Administration, Windows Administration