Development Platform Engineer (CDaaS) | Hilversum, Netherlands | 05/2023 - Present

• Help teams establish and integrate cutting-edge tools, while steering the organisation towards best practices.
• Support our clients with CI/CD and continuous monitoring tooling equally engaging in technical tasks and consultancy.

Observability Platform Tech Lead | Amsterdam, Netherlands | 05/2023 - 12/2023

• Provided a production-ready self-service observability platform running the Grafana stack (Grafana, Loki, Mimir, and Tempo) on AWS within the first two months.
• Enhanced the platform with multiple self-service workflows to create dashboards and alerts lowering the barrier of entry for developers.
• Achieved a seamless onboarding experience to the platform resulting in 10 development teams onboarded by the end of the engagement.

Senior DevOps Engineer | Amstelveen, Netherlands | 06/2022 - 04/2023

• Onboarded new applications to our CI/CD pipelines running on GitLab and ArgoCD.
• Responsible for introducing Platform Engineering to the organisation by creating PoCs aiming to standardise the creation of new applications and maintaining them during their lifecycle.
• Provided insights regarding AWS infrastructure for applications hosted on Kubernetes or Serverless applications.

API/DevOps Engineer | Ede, Netherlands | 09/2021 - 05/2022

• Responsible for provisioning infrastructure using IaC (Terraform) for the API management platform greatly reducing time to market.
• Assisted with creating CI/CD pipelines for API proxies standardising the build, test, deploy, and versioning stages.

Senior DevOps Engineer | Amman, Jordan | 07/2019 - 08/2021

• Onboarded multiple new applications to the existing AWS and on-premises infrastructure.
• Implemented IaC using Terraform for AWS reducing infrastructure provisioning greatly, while maintaining standardisation and velocity.
• Created CI/CD piplines on Jenkins for deploying applications from development to production achieving a full coverage of applications being deployed by Jenkins.
• Assisted with improving monitoring, logging and alerting using New Relic and ELK while participating in on-call rotations for mission critical systems.

DevOps Engineer | Amman, Jordan | 07/2018 - 07/2019

• Deployed a brand-new production environment, microservices-based infrastructure, which was highly-available, fault-tolerant on AWS within the first two months. This was done in an automated fashion using IaC (AWS CloudFormation).
• Assisted in production deployments and onboarding all remaining manual deployments to Jenkins automated deployments reducing time to production by 50%.
• Achieved logging and monitoring of the microservices by leveraging ELK stack and AWS CloudWatch allowing developers to diagnose issues much faster.

Senior Development Specialist | Amman, Jordan | 04/2017 - 06/2018

• Implemented CI/CD for the mobile application running Jenkins, Git and Artifactory reducing deployment times from months to once a week.
• Provided high-quality DevOps introductory training sessions for the CI/CD team consisting of 10 team members from different functions.
• Attended blueprinting sessions with Apigee and delivered a PoC that was presented to the top-level management resulting in a full implementation of Apigee.
• Assisted in delivering AppDynamics workshops and implementing APM for Digital Banking components. This resulted in the adoption of AppDynamics as the main observability solution within the bank.

Systems Engineer | Kuwait City, Kuwait | 10/2016 - 03/2017

• Migrated 8,000 users in more than 10 different countries from MS Office to Office 365 for the multi-national holding company Alshaya.
• Lead the on-call support team consisting of 6 team members resolving issues ranging from critical to low priority.